To use our apps and setups, make sure you have an active SaferVPN account

"Failed to fetch" Error in iOS App

Updated on: 2017-07-09 11:49:28 UTC

When users try to connect to one of our VPN servers, they may receive a "Failed to fetch" error message in their iOS application.

The text will appear instead of the Public IP address. This is ONLY a visual error.

The VPN will function normally in the background. You can check that the VPN is working correctly by accessing whatismyipaddress.com to confirm that your IP address is in fact changed. 

This error should be fixed with the new application version scheduled for June 15th, 2017

If you have additional questions, feel free to contact our customer support team. We're here for you 24/7. 

Need help installing our VPN on your device? Check out our: VPN for WindowsVPN for MACVPN for iOSVPN for AndroidVPN Router, and our VPN Chrome Extension.

GET SAFERVPN NOW Go to top
Have more questions? Submit a request