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How can I submit a bug report ?

Updated on: 2017-08-20 11:20:42 UTC

In order to report a bug or submit a bug report, follow our step by step guide as given below:


A. Submit a Bug Report via Email

  1. Go to the SaferVPN client page, click here.



  2. Click on Support tab.



  3. Now click on the Open Ticket button.



  4. This will redirect you to a new page where you can fill in the details, see the image below:




    Full Name: Your full Name
    Email: Your Email address
    Question: In this field, you can post the topic or the subject of your bug report.
    Details: Here you can elaborate the issue that you are facing or you can post your bug report.

  5. Once you are done, you need to copy support@safervpn.com to your address book or adjust your spam filters to ensure you receive our response.
  6. Now click on the Submit button and our technical team will contact you further.

B. Submit a Bug Report via Chat

  1. Go to the SaferVPN client page, click here.
  2. Click on Support tab.
  3. Now click on the Live Chat button.



  4. Here you can directly chat with our technical staffs, share your bug report to us and get quick assistance, click here.

Need help installing our VPN on another device? Check out our: VPN for WindowsVPN for MACVPN for iOSVPN for AndroidVPN Router, and our VPN Chrome Extension.

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